Facility Work Order Assistant – Built for UAE Facility Managers

We Built a Work Order AI That Cut Maintenance Costs by 40% – For a UAE Facility Manager

A facility management company in the UAE was losing money to reactive maintenance and slow work order processing. Their team was spending hours triaging and assigning requests manually. We built them an AI assistant that converts any maintenance request into a prioritized, assigned work order in seconds. Emergency callouts dropped 40%. We can build something like this for your facilities.

Arthamatix – Facility Work Order Assistant
LIVE
New Request Open Work Orders 7 Scheduled PM Asset Registry
Maintenance Request Received
Location
Server Room B – Level 3
Reported By
Ahmed Al Rashidi
Request Description
“AC unit in Server Room B is not cooling properly – temperature showing 28C, should be below 21C. Equipment is overheating.”
Submitted: 09:14 AM Asset ID: HVAC-SRB-02
AI analysis completed in 3.2 seconds
Work Order Generated WO-2847
Priority CRITICAL – Critical Infrastructure
Category HVAC – Cooling System
Assigned Team Mechanical – HVAC Unit
Assigned Technician Tariq Hassan (on-site)
SLA Deadline 4 hours (by 13:14 PM)
AI Recommended Actions
1. Check refrigerant level on HVAC-SRB-02
2. Inspect air filters – last replaced 94 days ago
3. Check condenser coil for blockage
4. Verify thermostat calibration
5. Alert IT team: server temp threshold alert if not resolved in 2h
38
WOs Created This Week
3.2s
Avg. WO Generation Time
97%
SLA Compliance Rate
-40%
Emergency Callout Reduction

How It Works

A maintenance request becomes a fully assigned, prioritized work order before a technician even picks up the phone.

1

Request comes in

Any maintenance request – from staff, a sensor alert, or a scheduled check – enters the system. Text, voice note, or QR code scan. The AI reads and understands the issue immediately.

2

AI assigns priority and team

The AI classifies the issue, assigns the right priority level (Critical / High / Medium / Low), selects the correct maintenance team, and checks technician availability – automatically.

3

Work order dispatched with context

The technician receives a work order with asset history, recommended diagnostic steps, and parts checklist. No back-and-forth. No wasted trips. First-time fix rates go up.

25-40%
Reduction in total maintenance costs
3x
Fewer unplanned equipment breakdowns
60%
Faster response to maintenance requests

Want us to build something like this for your facilities?

We have done this for facility management clients across the UAE. We will build on your asset data and maintenance history. Working prototype in 4 weeks. No long-term commitment required.